Delete Account

A parent can delete the Kido Do family account and its associated data in the Android or iOS app. If you cannot access the app, you can request deletion by email using the web process below.

Delete in the App

1. Open Kido Do as a parent.
2. Open Settings.
3. Open Account Management.
4. Select Delete Account.
5. Reauthenticate if the app asks you to confirm your account.
6. Confirm deletion.

Request Deletion Without the App

Email support@kidohabits.app with the subject Kido Do account deletion request. If possible, write from the email address associated with the parent account and state that you want the family account and associated data deleted.

We may ask you to verify that you control the parent account before deleting it. Do not send your password, child login code, payment card details, or private family content. If you no longer control the account email, explain that in the request so we can offer an appropriate verification process.

What Gets Deleted

Deletion removes the active family record and associated personal data controlled by Kido Do, including parent and child profile records, tasks, rewards, wishes, submissions, child login codes, support request records, and family media. Limited information may remain temporarily in provider backups, security or operational logs, or where retention is required by law, and is then deleted or de-identified under the applicable retention process.

Subscriptions Are Separate

Deleting a Kido Do account or uninstalling the app does not cancel Premium. Cancel the subscription with the store that billed it:

• Apple App Store: manage the subscription in Apple Account settings or follow Apple's cancellation instructions.
• Google Play: manage the subscription in Google Play or follow Google Play's cancellation instructions.